"I would like to highly commend both Julie Gorman and Susan Collins for their diligent work on our behalf concerning the anticipated short sales of two of our condos.
After twelve months of ups and downs in the process of dealing with the fickleness of mortgage companies, we were able to successfully short sell one of the condos and rent out the other one. During this tumultuous process, Julie and Susan always kept us updated on all the details and were always available to answer all our concerns.
Thanks to their diligence, Citi Mortgage reversed their previous rejection and finally approved our sale. We are very grateful to all of you for making this happen. If there's any more I can do to sing your praises, just let me know."
- Maureen & Al Nistal
"Dear Dennis and Susan,
I just wanted to drop a note and let you know how grateful I am for all that was done in the selling of my house in Cape Coral.
Your team is 'TOPS"! Everyone worked so great together in the marketing of my house. You may be sure that I have and will continue to recommend your group.
Thank you again, it was a real pleasure to work with all of you."
- Joyce Sudis
"Thank you all very much for the work you do. You're the best property
management company I have ever worked with!"
- Beth Phillips
"I am sending this email to let you know that one of your team member's, Julie Bohl, Property Manager at the Landings is to be commended for her professional, friendly, and helpful attitude and service.
We had to recently have documents notarized while we were at our condo in the Landings earlier this week and Julie was very responsive and handled our request in a prompt, friendly, and professional manner.
You certainly have a true asset in Julie. As a small business owner, I know first hand that having client oriented employees is a true asset.
Also, we appreciated that Rossman provided this notary service at no cost to us as residents of the Landings."
"We love Rossman Realty! In its entirety! And without a doubt the Property Management division is the best company we've had the pleasure to work with. We highly recommend them and spread the good word about this company every chance we get.
We own multiple rental properties within three different states and have worked with many property managers now in the last five years in setting up our accounts and finding good care of our investment properties.
Our experience with Rossman has been nothing short of phenomenal, professional, trustworthy, and dedicated. Their due diligence is unsurpassed. We have been working with them for a number of years now, with the care of our dozen properties in the Cape Coral area in their hands. Their service has been unmatched. They always go the extra mile for us in dealing with the tenant concerns and problems at hand when they arise. Definitely our comfort zone in this business of residential rental properties.
We also have had the great privilege to personally meet this wonderful group and experienced the pleasure of seeing how close of a team they are and what a pleasant environment they create. They are very personable and are so easy to reach when in need to talk to someone.
Rossman Realty Property Management takes all the worry away and allows us to get a good nights sleep.
Thank you so much, Rossman Property Managment!"
- Jeri & Craig Griffin
"I have been a rental tenant of your Cape Coral office for over a year and a half. As of three weeks ago, I purchased a home and vacated the property.
I believe totally in giving praise to those who work hard and deserve it, especially these days, when so many people seem to find it quick to complain.
I would like to commend Lisa King and Brian McCabe, on providing stellar service. There were not too many issues with the home, but when they came up, Lisa and Brian were quick to take care of them.
Their response times to calls and emails were immediate and they always made sure I was satisfied. I will spread the word on how great they are and how awesome your company is! I appreciate everything they did while I was there."
"People are willing to complain quickly but not as quick to give compliments. I would like to inform you that Karelia and her sister Leslie have been awesome throughout my whole transaction of selling and buying a new home.
I have bought and sold many of homes. These two professionals made our transaction and our lives stress-free.
You are very fortunate to have such a professional committed team in these two young ladies.
I called them the tag team sisters. Between the two of them they didn't let me forget a trick. They kept me on my toes while being pleasant doing so. I do not know if you have an employee recognition program but I strongly recommend these two ladies be acknowledged at least verbally at your next meeting.
We struck gold with these two young ladies."
- John, Linda, Dover, & Bruno
"Tina Kucera is a top-notch Realtor for Rossman Realty Group. She actually cares about her clients.
I, for one, cannot stand a pushy and money-hungry Realtor (as I have come across many). Although Tina was working with several clients at once, we felt as if we were her only ones. She was amazing with an upbeat, positive attitude throughout the entire journey. For anyone considering either relocating here (like us) to the Ft. Myers/Cape Coral area, or selling, Tina comes highly recommended. My husband and I could not be happier with her on-going customer service--even after the sale was complete. She is truly a gem of a person and an even better Realtor! Check her out!! You will not be disappointed."
- William & Nicole
"Tom Collins made our purchase so easy and is very knowledgeable and sure gets things done. I will be sure to recommend him to anyone and never be embarrassed that he would not live up to the expectations I advertised."
"Words cannot express how much we enjoyed staying at this property. I live in the Cape but wanted to do something special for my family who was flying into Florida for Thanksgiving. This house felt like home. Our Realtor, Carol, was amazing. She truly made the whole process easy. I have never had such wonderful customer service. The home is nicely decorated with plenty of space for the whole family. The location couldn't be better with a grocery store right down the road! I will be booking this vacation home for years to come."
"We really lucked out when our Realtor, Tina Kucera, was recommended to us by friends who had just bought a house in Cape Coral, with her help.
We lived in Kentucky at that time and hadn't been to Cape Coral. We communicated long distance for almost a year via e-mail and phone. Tina searched out listings that would meet all of our special requirements before we were able to come to the Cape. She helped us secure a rental for several months through Rossman Realty Property Management so that we could get to know the area.
Tina was patient and sensitive to our many needs and with her guidance and professional expertise we were able to find just the right home.
She has gone beyond the usual boundaries of professional real estate agents and has continued to provide support in getting us set up with all the services we need and steering us in the right direction at every crossroad.
To sum up Tina's qualities as a real estate agent, the following words come to mind: Patient, Persistent, and a gold standard Professional."
- Marilyn & Jerry
"Thank you, Tina (Kucera) for an amazingly quick (4 days) sale of our home!! This was due to your expertise in listing our property at a price point that was comparable and attractive to buyers. This also was evident with five showings within a four day period, and two offers on the fourth day!!
We are so appreciative of the time and patience you took with us in guiding us through the listing process. We were also extremely impressed with your knowledge. Of course, your “orchid staging” and “Fabuloso secret” will always bring a smile to our faces.
Accolades for a job well done."
- Tom & Marlene Haley
"My 86 year old Mother didn't want to move out of her home of 32 years, but due to concerns about her ability to stay in an area that was a considerable driving distance to friends, shopping and church, reluctantly she agreed to pursue the selling of her home and purchase another close to where her Life centered. Well this where Rossman Realty's "Super Agent", Tina Kucera, came in! With her compassion for the situation and professional expertise, each component of the process went smoothly and we were able to sell her home and purchase her new home in a very timely fashion. I know we could not have done it without Tina and her ever present reassurances and communication about the progress. My Mother is now settled in her new life and the best complement is that she has said, "I have no regrets!" and that Tina come by for coffee anytime!
If someone you know or Love needs to make a change in their life and wants a smooth transition, Tina is the person to make it happen!"
- Andrea Grande
I would like to thank you and your staff for the sale of my property at 1917/1919 NE 17th Ter. The process was speedy and transparent from beginning to the end. I also would like to mention MJ in your rental department. She was great to work with, by timely updates and analyzing repair damage cost caused by the former tenant. She saved me lots of money and reduced my stress level from long distance by being honest and professional. I have 3 other property managers working for me right now. I can assure you she would be running my properties in Cape Coral if I had any more there. Once again thank you and I look forward to recommending your services to anyone that is looking to buy or have their property managed."
- Alex Soltani
"We have owned homes there in Cape Coral since 2004. We tried 3 property mgrs in the first couple of years. Rossman Property Mmgt being one. We were So confused and unsure of it all at that time too. We had multiple properties so we decided to use one each on each property and see what the difference between service was in a year's time.
Hands down, Rossman won over. By a HUGE margin. We have since handed over to them all our properties. At one time they were managing 14 of ours. Unfortunately, this banking crisis has hit my husband and me very hard. We are in the building trades ourselves, own a concrete construction business. Our business of 30 yrs came close to shutting it's doors last year. We have not been generating the income we knew by a long stretch and have had to let go of many properties.
So to start with......Rossman is a 10 star in my history book of working with them. They are very good at reference checking, placing the right people in a home, and getting it rented fast. They keep an eye on the property, reacted quickly and with good judgment on issues that may arise, and always available to talk to. Email is a great way to communicate with them too.
We have met them personally, and visit them when we are able to get back there. We met Dennis Rossman too. The owner/broker of the company. The sales department is great too.
They are superb team and crew that work together so well."
- Jeri Griffin
"Thank you for the call about my house renting. I am really impressed with the way you listed both properties. Your web site is great!"
- Kirsten Fuller
"Dear Tom Beezley,
Thank you so much for all your helpful input, we needed it! Not only with putting together the deal here in Cape Coral but also with the closing of our house in Pompano and the after closing visit to help with the pool and the garage door opener and TV situation. Thank you so much for the brand new washer and dryer too! They work great.
Thank you, Tom, for all your patience in putting together our deal on our new house. I know it wasn't the easiest deal to do, but you were very helpful in keeping it alive. You were very instrumental in making a dream come true for both Donna and me. We wanted a home on deep water, sail boat access, double car garage and close to the yacht club. The pool was a bonus. Thanks again."
- Jonnay & Donna Lawrence